Frequently Asked Questions
Everything you need to know about your Diamondlady experience.
How do I determine my correct size for Diamondlady apparel?
We provide a comprehensive size guide on every product page. We recommend measuring your bust, waist, and hips and comparing them to our chart to ensure a perfect fit for our premium fashion pieces.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags still attached. Simply visit our Returns Portal to start your request and receive a pre-paid shipping label.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your outfit for a special occasion sooner.
What payment methods do you accept?
Diamondlady accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay for your convenience.
Are your materials sustainably sourced?
Quality and ethics are at the heart of Diamondlady. we work closely with certified manufacturers to ensure our fabrics meet high standards of durability and ethical production.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.